Shipping policy

🌍 Shipping Areas

We currently ship within the Netherlands and most EU countries.

If your location is not available at checkout, please contact us and we’ll do our best to help.

🚚 Processing Time

Orders are processed within 1–2 business days.

Items and sets available in NL will be shipped same or next day after order been placed

Delivery time usually taking 1-3 days.

You will receive a confirmation email with tracking details once your order is shipped.

💶 Shipping Costs

Free shipping for orders over €47 (NL & EU).

Standard shipping rates are calculated at checkout based on your location and order size.

❗ Delays & Support

We are not responsible for delays caused by customs, postal strikes, or courier issues, but we’ll always support you in tracking and resolving delivery problems.

If you have questions about your order, please contact us at info@ecohavenshop,nl.