Privacy policy
Privacy Policy – Eco Haven Shop
Eco Haven Shop (“we”, “us”, “our”) is based in Vught, the Netherlands, and operates the online store https://ecohavenshop.nl (the “Website”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following personal data:
Name and contact details (address, email, phone number)
Payment and billing details
IP address and browser information
Interactions with our website (for example, cart activity or orders)
2. How We Use Your Information
We use your data for the following purposes:
To process and deliver your orders
To provide customer support and communication
To send marketing and promotional messages (only with your consent)
For website security, fraud prevention, and compliance with legal obligations
3. Sharing Your Data with Third Parties
We work with trusted service providers such as:
Shopify (our e-commerce platform)
Payment processors (for secure transactions)
Shipping and logistics partners
These parties may only use your information for the purposes listed above and in compliance with privacy regulations.
4. International Data Transfers
Your data may be processed outside the European Economic Area (EEA) by our service providers.
We ensure that all such transfers are protected by appropriate legal safeguards.
5. Data Retention and Security
We use technical and organizational measures to protect your information against unauthorized access or misuse.
We retain your personal data only for as long as necessary — for example, while your account is active or to fulfill legal or accounting obligations.
6. Your Rights
Under applicable data protection laws, you have the right to:
Access and request a copy of your personal data
Request correction or deletion of your data
Object to processing or withdraw consent
Request data portability
To exercise your rights, please contact us at: info@ecohavenshop.nl
7. Contact Information
Eco Haven Shop
Sint Michielsgestelseweg 22 b
5261 NH Vught, The Netherlands
E-mail: info@ecohavenshop.nl